Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website www.juicebitz.co.uk and served by JuicEBitz Audio Visual Limited and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the EU GDPR Information Policy, which replaced the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003 (soon to be replaced by the EU ePrivacy Regulation in 2018). All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the EU GDPR Information Policy you may request a copy of personal information held about you by this website's email newsletter program. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no far a comprehensive list).

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 (soon to be replaced by the EU ePrivacy Regulation in 2018) subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will by detailed instead, however, ours is extremely clear via our partner service provider Campaign Monitor.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. External links are clickable text / banner / image links to other websites.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls/web addresses as such: http://bit.ru/mtFgYls

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

  • Please refer to our GDPR Compliance Statement for any further resources, including a list of all the service providers that we use.

How we use your data

Customers

We hold information about customers and prospective customers to enable us to contact you. The personal information we hold is your name, and maybe address, job title, email address and telephone number. We do not store credit card details.

The nature of our work requires we may in some circumstances need to process health-related data about you, so we can ensure your safety when we deliver our services to you.   We may also need to share this information with any specialist contractors we use at your site. 

We may periodically contact you about our products and services after you have stopped being an active customer for two years after your last invoice.  After this we may contact you as a prospective customer unless you ask us not to. We will store financial information for 6 years.

This information is only disclosed to employees of Rhodar, specialist contractors and contracted processors. For example, this may be an electrician, or an agency who sends mail for us. It is possible we might need to disclose this information for legal purposes.

The legal basis for processing your data is 'contract' while you are a customer. When you are no longer an active customer, it is 'legitimate interest'.

We do not use your personal data for any automated decision making or profiling.

Your rights concerning your personal data are:

  • You can ask to see the personal data we hold about you and we will provide this free of charge
  • We will update the personal data to correct errors when you tell us about them
  • We will supply you with a copy of the personal data we hold about you if you ask us to
  • We will stop processing your personal data if you tell us to
  • We will delete your personal data if you ask us to as long as it is no longer required to fulfil the contract between us and there is no legal requirement to hold this information.    

If you wish to contact us, our details are on the contact page here. If you feel we are not being fair with you, please tell us, we would like to correct this.

You may complain to the UK regulator, Information Commissioners Office (www.ico.org.uk).

Employees

We hold information about employees of JuicEBitz to enable us to employ, pay and manage your work. We might also hold information about a next of kin in case of emergencies.

While you work with JuicEBitz we will keep information about your attendance. This is also used to keep you safe in case of fire. We hold information about your recruitment, about training and development, and about your performance. We also use cameras for security and safety purposes. We might keep information about disciplinary proceedings.

Next of kin information is destroyed when you stop working with JuicEBitz. Other records are held for longer, including the dates of your employment so we can provide references.

This information is not normally disclosed to anyone except Human Resources and Department Managers.

In case of a dispute, or for legal purposes, we may need to disclose this information to the authorities or to other legal professionals.

The legal basis for processing your data is 'contract' whilst you are an employee, sometimes 'legal requirement' in case of certain records, such as payroll. Where we hold next of kin information, it is on the basis of 'consent'.

We do not use your personal data for any automated decision making or profiling.

Your rights concerning your personal data are:

  • You can ask to see the personal data we hold about you and we will show you, free of charge.
  • We will update the personal data to correct errors when you tell us about them.
  • We will supply you with a copy of the personal data we hold about you if you ask us to.
  • We will stop processing your personal data if you tell us to.
  • You can ask to see the personal data we hold about you and we will show you, free of charge.
  • We will update the personal data to correct errors when you tell us about them.
  • We will supply you with a copy of the personal data we hold about you if you ask us to.
  • We will stop processing your personal data if you tell us to.       

You may complain to the UK regulator, Information Commissioners Office (www.ico.org.uk).

Suppliers

We hold information about suppliers to enable us to contact you. The personal information we hold is your name, job title, and maybe your work email address.

This information is only disclosed to employees of JuicEBitz and contracted processors. For example, this may be an agency who sends mail for us. It is possible we might need to disclose this information for legal purposes.

The legal basis for processing your data is 'contract' while you are a supplier. When you are no longer an active supplier, it is 'legitimate interest' because we may want to order from you again.

We do not use your personal data for any automated decision making or profiling.

Your rights concerning your company or personal data are:

  • You can ask to see the company or personal data we hold about you and we will provide this free of charge
  • We will update the company or personal data to correct errors when you tell us about them
  • We will supply you with a copy of the company or personal data we hold about you if you ask us to
  • We will stop processing your company or personal data if you tell us to
  • We will delete your company or personal data if you ask us to as long as it is no longer required to fulfil the contract between us and there is no legal requirement to hold this information.     

If you wish to contact us, our details are on the contact page here. If you feel we are not being fair with you, please tell us, we would like to correct this..

You may complain to the UK regulator, Information Commissioners Office (www.ico.org.uk).

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