All items should be received within the estimated delivery times.
Please note that selecting FREE Delivery is our Economy Service via Royal Mail 2D Barcoded & Tracked Services - in most cases we hope you receive your item in 2 - 3 business days, but at peak seasonal times such as Christmas, Bank Holidays and New Year - these may be adversely affected.
We may from time to time choose to use alternate delivery services from our partners, such as UPS, TNT, DHL, Yodel, MyHermes and more. This will not affect normal delivery patters, but will be used as and where necessary.
Please call 0844 682 1800 with your order number if you have any questions or concerns about the delivery of your current shipment and one of our representatives will be happy to help.
There is a small fee per item for most EU destinations*, as shipping is based on weight.
We try to keep our prices as low as possible, so please try to purchase all of your items at once rather than on separate transactions as this will assist in faster packaging and dispatch of your orders.
It also helps save on packaging waste and costs involved in shipping these items to you.
*Please note that we are unable to ship to any region of Italy. Orders will automatically cancelled if they evade our system and refunded.
Rest of the World
We do not currently ship outside the EU.
If an order evades our system, it will automatically be cancelled and refunded.