Contact Us

For Customer Support, Sales or Technical Assistance please use this form or call 0844 682 1800.

FAQs

  • How many years warranty am I entitled to?
    We offer a minimum of 12 Months Warranty as shown below:
    • Premium ‘Ooh-La-La’ Series – 24 Months
    • Essential ‘Tip-Top’ Series – 18 Months
    • Basic ‘So-So’ Series – 12 Months
    • Chargers & Adapters (Power Category) – 24 Months.
    Please note that all our items are only covered under warranty, subject to Section 14 of our Policy as per Terms & Conditions of Sale.

  • When can i expect to recieve my item?
    All items are shipped within 24 hours Monday – Friday, orders must be placed by 2pm for same day dispatch.
    If you choose a Next Day Service, this is only applicable Monday - Thursday, as Friday orders would be delivered on Monday.

  • For all UK orders - estimated delivery is by the end of the 3rd working day.

  • Do you ship Internationally or to Europe?

    Yes, but please be advised that not all products can be shipped to every location, due to the type of product and certain IATA restrictions for shipping items, such as batteries.
    If you have any problems placing an order, please use the contact us form below for assistance.

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